Privacy Policy

Last Updated: November 19, 2024

Version: 1.0

1. Introduction

This Privacy Policy explains how Pogether ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1. Information You Provide

• Account information: Name, Surname, Email address, Nickname, Profile picture
• User-generated content: Messages in study rooms, Room titles and descriptions
• Payment Information: We do not collect or store payment information directly. Payments are processed by Apple App Store or Google Play Store. Premium subscription status.

2.2. Automatically Collected Information

• Device information: Device type, Operating system, Unique device identifiers, IP address
• Usage information: Study room participation, Feature usage patterns, Ticket and gold transactions, App usage time and patterns, Analytics data through Google Analytics, Crash reports and error logs

3. How We Use Your Information

• Account management
• Study room functionality
• Premium feature delivery
• Communication with users
• Customer support
• Subscription management
• Payment processing through app stores

4. Information Sharing

• With Other Users: Profile information, study room messages, participation status
• With Service Providers: Subscription status, device info, and analytics data
• With Advertising Partners: Limited data for ad personalization, opt-out choices available
• For Legal Requirements: Compliance with laws, fraud prevention, and rights protection

5. Data Storage and Security

• Data is stored on secure servers in Europe
• Encryption in transit and at rest
• Regular security audits and employee access limitations

6. Your Rights and Choices

• Request account deletion
• View and update profile information
• Manage notification preferences
• Access data rights under GDPR/CCPA

7. Children's Privacy

Minimum age requirement: 13 years. Parental consent required for users aged 13-18.

8. International Data Transfers

Data protection measures comply with EU-US data transfer regulations and regional laws.

9. Advertising and Analytics

• Ad delivery for ticket earning
• Analytics data for service improvement
• Opt-out options for personalized ads

10. Changes to Privacy Policy

Material changes will be communicated to users. Continued use of the app implies acceptance.

11. Subscription Information

• Subscription management instructions for iOS and Android platforms
• Billing cycles and cancellation policies

12. Regional Privacy Rights

• GDPR and CCPA compliance for European and California users
• Data rights including access, deletion, and portability

13. Data Deletion

• Account deletion requests via email to privacy@pogether.com
• Retention of transaction history and legal compliance records

14. Third-Party Links and Services

External links and services have their own privacy policies. Users are advised to review them.